Accessible technology support
EasyGuide AI
Submit a technology problem and provide the details needed for clear, patient, step-by-step guidance.
EasyGuide requestSimple steps
Choose the devicePhone, computer, tablet, TV, or account
Step 1Explain the problemUse everyday language
Step 2Add screenshotsOptional visual support
Step 3Submit a request
Describe what is not working.
A clear description, device name, and optional screenshot help produce better guidance.